Adam Steffanick

Adam Steffanick is a Senior Advisor at the BC Public Service's Ministry of Citizens’ Services, specializing in user experience and service design research. Previously, Adam held roles as a UX and Service Design Lead, conducting in-depth research and developing user personas for digital services. Prior experience includes serving as Assistant Director at Vanderbilt University English Language Center, where management of academic staff and student data was key, alongside teaching English for Academics and Professionals. Adam's extensive background in teaching, curriculum development, and research spans multiple institutions, including the University of Victoria, where contributions to linguistics and teaching English were significant. Adam holds a Master of Arts in Applied Linguistics from the University of Victoria and has additional educational qualifications in Japanese Language and Culture and an Associate of Arts degree.