Marlon Cândido is a seasoned professional with extensive experience in operations, customer success, and strategic planning across various sectors. Currently serving as COO and co-founder of GovTools since January 2024, Marlon focuses on developing tools for the government sector aimed at fostering innovation and sustainability. Previously, Marlon held the position of Head of CX Enablement at VTEX, a leading SaaS platform, and was a shareholder since June 2021. As the founder of Suiteshare, a company acquired by VTEX in 2021, Marlon was responsible for operational strategy and customer success processes. Past roles include planning operations at Maxcarro, analyst at Grupo RBS, and manager at Ebenezer - Consultoria de Planos e Seguros. Marlon began his career as a support analyst at UOL - Universo Online and holds an education degree from Estácio.
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