Alicia Bethel

Alicia Bethel is an accomplished professional with extensive experience in customer support, consulting, and project management across various companies. Currently serving as the Director of Consulting and Experience Design (CXD) for North America at GP Strategies Corporation since March 2022, Alicia previously held roles such as Director of Customer Support at Wagestream and Director of Product and Customer Success at Passport for Good. Prior experience includes leadership positions at SportsEngine, Sports Illustrated, and mySmartSimulations, Inc., where Alicia focused on customer engagement and onboarding. Early career experience at Criterium Inc involved project coordination in clinical research with expertise in therapeutic areas including dermatology, oncology, and respiratory. Alicia holds an Associate of Science degree in Clinical Research Management from SUNY Empire State College.