Luana Rocha

Luana Rocha is a skilled technology analyst currently working at GPA as an Analista de TI Junior since February 2023, focusing on ticket management and service level agreement compliance. Previously, Luana served as an Expert at HBOMax, where responsibilities included user engagement across social media platforms. Additional experience includes an internship at Agência Agcom, involving social media monitoring and data analysis, and positions as Social Media Officer at C6 Bank and Plusoft, both emphasizing user interaction and crisis management. Luana began her career as a young apprentice at GE Healthcare, gaining valuable administrative process analysis skills. Luana holds a degree in Publicidade e Propaganda from Universidade Anhembi Morumbi and is currently pursuing further education at Uninove - Universidade Nove de Julho.