Katie Lauver, ABOC, FNAO

Chief Revenue Officer (cro) at GPN Technologies

Katie Lauver has a comprehensive work experience in the optical industry. Katie started their career at Envision Eye Care in 2012 as an Optical Manager/ Optician. In this role, they assisted patients in purchasing glasses and contacts and conducted professional assessments to fit them with the appropriate frames. Katie also measured optical lenses for different vision needs.

In 2014, Katie joined Vision Source of Asheville as an Optical Manager/ Optician. Katie managed the frame boards, ensuring they were up to date and profitable. Katie also provided personalized fitting services to patients, incorporating the latest lens technology and fashionable frames. Additionally, they resolved any issues or complaints related to lenses.

In 2016, Katie transitioned to GPN Technologies, where they worked in various roles. Katie initially started as part of the Business Development/ Sales team before being promoted to Customer Care Manager in 2017. In this position, they handled customer inquiries and concerns, ensuring high levels of satisfaction. In 2018, they were promoted again to the role of Director of Customer Experience, where they focused on enhancing the overall customer journey. Recently, Katie served as the VP of Business Relations, overseeing the company's business relationships.

Through their diverse roles and experiences, Katie Lauver has developed a strong skill set in customer service, sales, and team leadership within the optical industry.

Katie Lauver, ABOC, FNAO has a diverse educational background. Katie started their educational journey in 2004 at Ferrum College, where they pursued a degree in Psychology with a focus on Child Development. Katie successfully completed their studies in 2009.

In 2015, Katie decided to further their education in the field of Opticianry. Katie enrolled in The National Academy of Opticianry and obtained an Opticianry Education Certificate. This program focused on Opticianry and Ophthalmic Dispensing Optician.

In addition to their educational achievements, Katie holds the American Board of Opticianry Exam (ABO-C) certification. This certification qualifies their as a Certified Optician, demonstrating their expertise in the field.

No specific information is available regarding the month or year in which they obtained the ABO-C certification.

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Org chart

Timeline

  • Chief Revenue Officer (cro)

    July 1, 2023 - present

  • VP of Business Relations

    July, 2019

  • Director of Customer Experience

    November, 2018

  • Customer Care Manager

    December, 2017

  • Business Development/ Sales

    November, 2016

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