Imran Sultan is an accomplished IT professional with extensive experience in managing IT service operations and infrastructure across multiple companies. Currently serving as an IT Service Manager L1/L2 at Grab, Imran oversees service desk operations and ITSM platforms. Previous roles include IT Manager at foodpanda, where incident management and team leadership were key responsibilities, and Regional Head of IT OPS at Carro, directing critical infrastructure projects. Imran has also held significant positions at iCar Asia, ReBid, and Holcim, focusing on infrastructure management, cloud migration, and cost-saving initiatives, achieving notable success through innovative projects that resulted in substantial cost reductions and operational efficiencies. Educational background includes a Bachelor's degree in Computing Science from Segi University and an Advanced Diploma in Information Technology from Informatics College.
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