Jason Yap is a skilled professional with extensive experience in Business Analysis, Performance & Service Management, and Operational Readiness within the Telecoms and IT sectors. Currently serving as a Regional Team Lead in Business Strategy at Grab, Jason oversees complex delivery portfolios and leads a team of analysts and product owners. Previously, they held key roles at BT, IBM, and Digi Telecommunications, where they excelled in managing projects, optimizing performance, and implementing process improvements. Jason earned a Bachelor's degree in Information Technology from Multimedia University and has demonstrated a commitment to enhancing both technical and leadership skills throughout their career.
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