Joel Lim currently serves as the Regional Manager for Commercial & Accounts Operations at Grab, overseeing strategic operational initiatives for B2B functions. Prior experience includes roles at MoneySmart Group as Regional Lead and Group Operations Lead, where efforts focused on enhancing sales efficiency and streamlining commercial operations. Joel's background also features key positions at Ematic Solutions and Singtel, managing operations and customer success processes. Academic credentials include a Bachelor's Degree in Business Honours (Economics) and a Bachelor of Business (Economics and Finance) from Queensland University of Technology, along with summer studies in Economics and Sustainability at the University of Mannheim. Additionally, Joel has contributed to research in economics, co-authoring a paper presented at a marine economics conference.
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