Wendy has a strong background in business process management and risk operations, currently serving as the Regional Business Process Manager at Grab since October 2024. Previously, Wendy held several roles at SOCAR Mobility Malaysia from October 2020 to July 2024, including Head of Risk Operation and Senior Manager of Risk Operation, overseeing teams focused on Trust & Safety, Incident Response, Investigation/Claim Management, and Credit Collection. Wendy's experience at Grab from December 2017 to October 2020 as the Regional Business Process Improvement Manager involved optimizing operational processes and leading improvement projects across various functions. Prior experience includes managing a large team at Sutherland as a Team Manager and working as a Customer Service Representative. Wendy holds a Bachelor's degree in International Business from the Asia Pacific University of Technology and Innovation.
This person is not in any teams
This person is not in any offices