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Marques Brown, B.A.

Director of Membership Experience at GradGuard

Marques Brown, B.A. has held several roles in the past six years. In 2022, they were appointed Director of Membership Experience at GradGuard - College Life Protected. In 2021, they were a Sr. Manager Centralized Call Center, Service Operations-Team Lead & Training Supervisor, and Service Operations-Team Lead Supervisor at Aetna, a CVS Health Company. In 2020, they were a National Catastrophe Team P&C Claim Service Analyst II at Allstate, traveling to loss sites across the country and using advanced video technology to collaborate with onsite vendors. In 2019, they were a Claims Supervisor at Safelite Solutions. Finally, in 2016, they were an Enterprise Technology, Planning & Management Administrative Assistant and Training & Development Supervisor at State Farm.

Marques Brown obtained their Bachelor of Arts (B.A.) in Corporate Communication/Interpersonal Communication from Eastern Illinois University between 2014 and 2016. Prior to that, they obtained their Associate of Arts (A.A.) in Mass Communication/Media Studies from Illinois Central College between 2012 and 2014. Marques Brown also attended Normal Community West High School between 2008 and 2012. In addition, they obtained a Mental Health First Aid Certification Adult/Youth from Mental Health First Aid (MHFA) England in March 2022 and an Enterprise Training Certification from State Farm in May 2018.

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