Brooke Marshall

Brooke Marshall, CRP, currently holds the position of Global Supervisor of Service Delivery at Graebel Companies, Inc., since January 2013, where responsibilities include hiring, training, mentoring, and managing the performance of the service delivery team. Previous roles at Graebel include Executive Consultant, Senior Homeowner Consultant, and Relocation Consultant, focusing on managing caseloads for transferees, auditing expense reports, and administering relocation policies. Earlier career experience includes serving as a Customer Service Representative at Dreamcatchers Hair Extensions, where tasks involved invoicing, maintaining client relationships, and processing payments, and as Customer Relations Manager at South Coast Acura and Subaru, emphasizing customer satisfaction and reporting.