Jigna Khatri

Jigna Khatri, MBA currently works as a Salesforce Business Analyst at Graham Media Group, actively engaging in the management and maintenance of the Salesforce environment. Jigna collaborates with team members and stakeholders to understand their needs, translates them to technical requirements, and implements appropriate Salesforce solutions. Jigna identifies opportunities for process improvement, provides regular training and support to users, leads Salesforce projects, develops custom reports and dashboards, and manages relationships with Salesforce vendors. With a background in marketing and insurance, Jigna brings a diverse skill set to their current role.