Hector Barajas

Customer Experience at GRAIL

Hector Barajas has a diverse range of work experience in the healthcare industry. Hector currently holds a position at GRAIL, Inc. as a Customer Experience representative, starting in December 2020. Prior to this, they worked at Nevro as a Patient Access Specialist from November 2017 to December 2020.

Before joining Nevro, Hector held a role in Client Services at Invitae from October 2015 to July 2017. In this position, they communicated with customers to resolve data discrepancies, familiarized himself with company processes and policies, and worked closely with the sales team to ensure customer satisfaction. Hector also managed documentation and processed insurance billing.

Hector's earlier experiences include working as a Reimbursement Counselor at Lash Group from November 2014 to September 2015, a Senior Consultant Customer Operations Support at Cardinal Health from April 2012 to September 2014, and a Patient Care Liaison at Ipsen from March 2010 to March 2012.

Their career in the healthcare industry began at Lash Group, where they worked as a Case Manager from July 2006 to March 2010. Overall, Hector has accumulated substantial experience in customer service, patient access, client support, reimbursement, and case management throughout their career.

From 2004 to 2006, Hector Barajas attended Heald College-San Francisco, where they obtained an Associate of Science (AS) degree in Medical Office Management/Administration.

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