Ngoc L.

Ngoc L. has a diverse range of work experience in the healthcare industry. They most recently worked at GRAIL as a Medical Billing Intake Specialist. Prior to that, they worked at Kaiser Permanente, where they held the positions of Senior Case Manager and Case Manager. In these roles, Ngoc was responsible for managing the organization's complaint and grievance process, investigating issues, and addressing specialty cases. Before Kaiser Permanente, Ngoc worked at United Surgical Partners International, Inc as a Patient Service Representative, and at RadNet as a Patient Service Representative/Biopsy Coordinator. They also have experience as a Medical Office Receptionist/Referral at Nguyen Family Medicine and as a Medical Office Receptionist at Vu Medical Clinic.

Ngoc L. is currently pursuing a Bachelor of Science degree in Health/Health Care Administration/Management from West Coast University. The degree is expected to be completed by the year 2024.