Shelanda Lemons

Shelanda Lemons is a seasoned professional with extensive experience in training and customer service roles across diverse industries. Currently serving as a Customer Service Trainer at GRAIL, Shelanda has previously held positions such as Corporate Trainer at Veros Credit and Account Specific Corporate Trainer at John Paul, where notable achievements included developing a new training curriculum and attaining a 99% pass rate in program delivery. With a background that features roles in service delivery management, corporate concierge services, and flight attending, Shelanda has demonstrated proficiency in training, staff management, and enhancing employee performance through innovative training techniques. Shelanda holds a degree in Ethnomusicology from UCLA.