Craig Chan is an experienced Service Desk Analyst with a strong background in technical support across various industries. Currently employed at GrainCorp since July 2018, Craig has also worked at Inghams Group Limited and CSC, where responsibilities included support for major clients such as BHP Billiton and South32, as well as training new staff. Previous experience includes roles at Datacom, Telstra, Fujitsu, CareerOne.com.au, and TeleTech, where responsibilities ranged from first to second level technical support and incident management. Craig is pursuing a Bachelor of Information Technology at RMIT University and plans to obtain a Graduate Certificate in Cyber Security by December 2025 after earning a Diploma of Computer Science from the Sydney Institute of Business and Technology.
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