Alexa M. is a skilled professional with extensive experience in customer success and business development. Currently serving as a Customer Success Manager at Grammarly, Alexa M. fosters strong client relationships and develops effective onboarding programs, contributing to increased customer retention. Prior roles include being the first Commercial Business Development Representative at Grammarly Business, where Alexa M. developed a playbook for go-to-market leaders, and Partnerships Manager at Instawork, managing the full sales cycle for hospitality businesses. Experience also includes an Account Executive role at Yelp, consistently surpassing quotas and participating in leadership programs, along with internships in social media marketing and commercial real estate. Alexa M. holds a Bachelor of Arts from the University of Arizona, along with other educational experiences.
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