Michael Tran is an experienced sales engineering professional with significant expertise in customer success and market research. Currently serving as Senior Manager of Sales Engineering at Grammarly since April 2020, Michael has previously held roles such as Senior Sales Engineer and Value Realization Lead. Prior experience includes positions at Onera, Inc. from March 2017 to April 2020, focusing on solutions consulting and customer insights in the retail sector. Michael's earlier career includes work at Medallia from October 2013 to December 2016, where contributions as Insights Manager and Insights Senior Analyst involved enhancing customer experience strategies through data analysis and design recommendations. Additionally, experience as a Market Researcher and Business Intelligence Analyst at Silicon Valley Bank enriched Michael's analytical skill set. Michael holds a B.S. in Economics - Management Science from UC San Diego and was a Summer Scholar in Economics at The London School of Economics and Political Science (LSE).
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