Romain Chapas

Romain Chapas possesses extensive experience in supervisory and managerial roles within the housing and telecom sectors. At Grandlyon Habitat since 2010, Romain serves as Superviseur/Chef d’équipe, overseeing statistics, activity management, and handling level 2 complaints. Prior to this, Romain worked at Teleperformance France from June 2005 to August 2009, initially as a Dataminer and later as Responsable service Datamining / Planification et pilotage, demonstrating strong expertise in data analysis and service planning.