Kaheen Todmann is an experienced Guest Experience Manager and Executive Assistant at GrandLife Hotels since October 2021. In this role, responsibilities include project management, calendar coordination, expense reconciliation, oversight of hotel operations, and leading guest satisfaction initiatives. Previous positions include General Manager of Experience & Technical Operations at Color Factory, where Kaheen established HR functions and managed a $10M budget, and Guest Experience Manager at The Standard, High Line, focusing on front office operations and guest service protocols. Kaheen has also held roles in e-commerce account management and customer service management across various luxury brands. Educational background includes studies at Empire Beauty School and the Fashion Institute of Technology, along with a diploma in Communications from John Dewey High School.
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