Antonio Jimenez is a seasoned professional in training and development, currently serving as a Senior Learning & Development Specialist at Granicus since April 2024. Previous roles include Training Specialist for Amazon, where Antonio focused on customer experience training, and Process Trainer at Infosys BPM. Antonio also has extensive experience in education, having taught music theory and guitar at various institutions in Costa Rica, including the Ministerio de Educación Pública. Other notable positions include Training Specialist and Technical Support Specialist at Teleperformance, providing tech support training and assistance for BlackBerry, as well as customer service representation for PayPal at Convergys. Antonio holds a Licentiate degree in Education from Universidad de San José, a Bachelor's Degree in Music Pedagogy from Universidad Nacional de Costa Rica, and a high school diploma in Music Teacher Education from Conservatorio de Castella.
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