Joe Chang is a seasoned professional with extensive experience in account management and customer relations. Currently serving as a Federal Account Executive at Granicus since November 2017, Joe has held various roles within the company, demonstrating a strong focus on federal accounts. Prior experience includes working as an Account Executive at Capitol Office Solutions, where Joe utilized the COS 360 assessment methodology to enhance workflow optimization. Joe also held the position of VP/Parts Manager/Customer Relations at Springfield Collision Center, where initiatives led to substantial improvements in customer service and referrals. Beginning a career as an Operations Specialist at E*TRADE Financial, Joe developed skills in account opening and workflow management. Joe Chang holds a Bachelor of Arts in Communication from George Mason University.
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