Ritesh Patel is an experienced Information Technology professional with a strong background in desktop support and service desk operations. Currently serving as an Information Technology Team Leader and Desktop Support Specialist at Granicus since May 2022, Ritesh manages asset and ordering processes for the Australia/New Zealand region and oversees employee onboarding and offboarding. Previous roles include Service Desk Analyst Level 2 at ACCIONA Geotech, where Ritesh provided technical guidance and managed Active Directory, and Technical Consultant at Fred IT Group, focusing on issue resolution across networks and systems. Ritesh has further held desktop support roles at Jetstar Airways, IMI, IBM Global Process Services, Microforce, and Officeworks, showcasing a solid foundation in IT service management and customer support. Ritesh holds a Bachelor's Degree in Information Technology from CQUniversity and an Associate's Degree in Computer Science from Sardar Patel University.
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