Elijah Dotson possesses extensive experience in technical support and information technology, currently serving as a Service Desk Tier 1 professional at Grant County Public Utility District since June 2022. Previously, Elijah worked as a Help Desk Specialist at The Bookery, providing comprehensive technical assistance, including computer assembly and network configuration. Additional roles include Datacenter Technician at TEKsystems, Tier 1 Service Desk Analyst at Insight Global, and Engineering and IT Support at TEKsystems, contributing to asset management and troubleshooting. Elijah's background also includes supervisory experience as a Screening Officer with Securitas Security Services USA, Inc. and various labor positions, showcasing a diverse skill set. Elijah holds an AAS in Automobile/Automotive Mechanics Technology from Big Bend Community College and completed additional self-study in Comptia A+.