Joe Pinto

Joe Pinto serves as the Chief Customer Experience Officer at Pure Storage, where responsibilities include overseeing Customer Experience through Technical Support, Professional Services, Education, and Customer Success, alongside managing an industry-leading Net Promoter Score (NPS) of 83. Additionally, Joe holds advisory roles at Graphiant and serves as a Board Member at Elisity. Prior to these positions, Joe was the Senior Vice President of Technical Services at Cisco Systems from 1991 to December 2018, leading a team of over 7,500 employees to enhance customer experience through product and service quality. Joe Pinto earned a Bachelor of Science in Business Administration and Management from Golden Gate University.