Malika McDonald

Malika McDonald, MBA, is a seasoned IT professional with extensive experience in managing global CRM strategies and sales technologies at Graphic Packaging International, LLC, where roles have included Senior Manager, IT Global CRM, and IT Manager, Global CRM. Throughout a career that began in 2002, Malika has demonstrated expertise in business systems analysis, project management, and business intelligence, contributing to significant projects across organizations such as the Philadelphia Housing Authority and RMS Computer Corporation. Academic credentials include an MBA in Information Systems Management from Drexel University and a BS in Business Information Systems from The College of New Jersey, complemented by various certifications from Salesforce University.