Viana Hutahaean

Viana Hutahaean is a seasoned product manager and researcher with extensive experience in UX research and product development. Currently serving as a Product Manager & Research at Gravel since February 2024 and a Product & Research Mentor at dibimbing.id since April 2023, Viana conducts and delivers UX research classes. Previous roles include Product Management & Research Sr. Associate at RateS, where notable achievements included a 37% increase in paylater usage through improved KYC processes. Viana also served as a Service Design Researcher at Hume Design Consultancy, leading comprehensive research initiatives for a financial service client. Earlier experience includes a role as Product Owner at FIRSTASIA CONSULTANTS, where Viana successfully launched a virtual assessment product, enhancing market reach. Viana holds a degree in Psychology from the University of Indonesia.