Jacky Chiang is a Senior Data Analyst at Gravitas Co, specializing in Customer Value Management for the retail sector. With previous experience at Ogilvy and HK Express, Jacky has a strong background in data analysis, market trends research, and digital transformation. Holding a BSc in Mathematics, Operational Research, Statistics, and Economics from the University of Warwick, Jacky has successfully optimized revenue opportunities, developed loyalty strategies, and facilitated e-commerce and marketing use cases.
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