Bev Brannick

Bev Brannick is a seasoned IT service management professional with extensive experience in service delivery, support management, and team development. Currently serving as the National Service Delivery Manager and Mentor at GRAYCE since March 2022, Bev focuses on coaching graduates to become future leaders while facilitating their placement with top UK clients. Previously, Bev held roles at AstraZeneca as the Regional AskIT & Onsite Service Support Manager for the EMEA region, and at Co-op Insurance as the IT Service Management Lead, where strategic service integration and delivery were primary responsibilities. Additional notable experience includes leading service operations at Co-op, where Bev managed IT support for 100,000 colleagues and developed service strategies. Early career at Fujitsu encompassed senior service desk management roles, focusing on performance improvement and customer satisfaction. Bev holds an ITIL v.3 Foundation certification from EXIN.