Moira Mach

Head Of Client Engagement at GrayHair Software

Moira Mach has a strong background in client operations and account management. Moira started their career at Galileo International in 1999 as a National Account Manager, where they worked until 2004. Following that, they joined Truist, Inc. and held various roles including Account Manager, Manager of Implementation, and Director of Account Management. In 2013, Moira joined GrayHair Software as a Senior Client Engagement Manager, and later progressed to the roles of Director of Client Success and currently, Head of Client Operations. Their experience spans over 20 years in the industry, showcasing their expertise in client relationship management and operations.

Moira Mach's education history consists of several achievements and certifications. In 1991, they attended Montgomery College and obtained an Associate of Arts degree in Business in 1993. Moira later pursued further education at the International Institute of Learning in 2008, where they earned a certification in Project Management (PMP). Additionally, Moira Mach completed high school at Sherwood High School, although specific dates or degrees earned are not provided.

In terms of additional certifications, Moira Mach obtained various qualifications. These include the Amazon Web Services Cloud Practitioner certification from Amazon in February 2022, an Organization Design certification from LinkedIn in January 2022, and a Success Habits certification from LinkedIn in September 2019. Moira also acquired the Project Management Professional certification from the Project Management Institute in June 2008. Furthermore, Moira Mach completed the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in February 2022.

There are two certifications mentioned, Mail Pro Advanced from Idealliance and Project Management Professional (PMP) from the Project Management Institute, for which the obtained month and year are not provided.

Links

Timeline

  • Head Of Client Engagement

    June 1, 2023 - present

  • Head of Client Operations

    February, 2019

  • Director of Client Success

    November, 2017

  • Senior Client Engagement Manager

    May, 2013