Samantha Ewald

Account Manager at GrayHair Software

Samantha Ewald has a diverse work experience in various roles and industries.

Samantha started their career at CBS Radio as a Continuity Director, where they handled coordination of copy, media numbers, and timely production of commercial and infomercial matters. Samantha also assisted the Traffic Director in assigning and rotating commercial matter for billing purposes.

Samantha then worked at Viewpoint Construction Software as a Project Coordinator. In this role, they planned resources and assigned consultants to projects across multiple states and territories. Samantha served as a liaison between the company and clients, ensuring that project targets and requirements were met. Samantha also estimated the time frame and resources needed for successful project completion.

Currently, Samantha is a Client Success Manager at GrayHair Software, Inc. Samantha drives customer loyalty and satisfaction, ensuring an exceptional onboarding process for clients. Prior to this role, they were an Account Manager and Production Support Specialist at the same company. In these roles, they collaborated with team members and management to drive customer success and sales. Samantha also mentored new employees and successfully troubleshooted software-related problems.

Overall, Samantha has proven herself in various positions, showcasing their ability to drive customer success, manage projects, and foster strong relationships with clients.

Samantha Ewald's education history is as follows:

Samantha Ewald attended Gwynedd Mercy University from 2015 to 2017, where they obtained a Master of Education (MEd) degree. The field of study for this degree is not specified.

Prior to that, from 2008 to 2010, Samantha Ewald studied at Holy Family University, where they earned a Bachelor's degree, Summa Cum Laude. Samantha'sfield of study was Sports Marketing/Management.

Before their time at Holy Family University, from 2006 to 2008, Samantha Ewald attended Bucks County Community College and completed an Associate's degree in Business Administration and Management, General.

In terms of their high school education, Samantha Ewald attended Neshaminy High School from 2000 to 2003.

Apart from their formal education, Samantha Ewald has also obtained several certifications. In September 2019, they obtained a certification in "Balancing Multiple Roles as a Leader" from LinkedIn. In November 2018, they earned a certification in "Idealliance MailPro Advanced" from Idealliance. Most recently, in November 2021, Samantha Ewald obtained the "AWS Certified Cloud Practitioner" certification from Amazon Web Services (AWS).

Links

Timeline

  • Account Manager

    May 1, 2023 - present

  • Client Success Manager

    October, 2019

  • Account Manager

    January, 2019

  • Production Support Specialist

    May, 2017