GrayHair Software
Susan Ardis has over 20 years of work experience in account management roles. Susan started their career at Transcontinental Direct in 1996, where they worked as an Account Services Manager until May 2009. Following that, they joined GrayHair Software in August 2009 as an Account Manager. At GrayHair Software, they were responsible for managing client accounts and promoting the company's products and services.
Susan Ardis obtained an Associate's Degree in Business Management/Data Processing from Northern Essex Community College, where they studied from 1984 to 1986. In addition to their degree, Susan has obtained several certifications. In 2019, they completed the certification in "Building Rapport with Customers" from LinkedIn. In 2020, they obtained certifications in "How to Get Great Customer Service" and "The Six Morning Habits of High Performers" from LinkedIn. In 2022, they acquired certifications in "Leading with Fearless Mindfulness," "Three Tips for Managing Egos and Difficult Emotions," "Powerful Prioritization with the 80/20 Rule," and "Be the Manager People Won't Leave," all from LinkedIn.
GrayHair Software
GrayHair Software, Inc. is an innovator and industry leader in the development of products and services that improve and automate the management of business mail. GrayHair’s offerings are delivered via SelectSolutions™, a cloud-based platform that merges software as a service with managed services. This customizable set of critical mailing servicesincludes IM™ barcode assignment, mail tracking, address quality, presort, postage reconciliation and a variety of other mail processing software. GrayHair’s ground-breaking solutions are designed by the leading minds in the mail industry and backed by an experienced, dedicated customer support team.