Shannon L.

Shannon L. possesses extensive experience in data analytics, innovation, and child services, demonstrating a diverse professional background. Currently serving as the Business Data and Analytics - Development Program Director at Great American Insurance Group, Shannon L. previously held multiple roles including Director of Claim Strategic Initiatives/Business Processes. At American Modern Insurance Group, Shannon L. contributed to the Innovation and Digital Team focusing on IoT, along with roles as Training Specialist II and Claims Specialist. Earlier career experiences include positions as Families First Supervisor and Families First Worker at Child and Family Services of Northeast Michigan, as well as Head Start Lead Teacher at Northeast Michigan Community Service Agency. Educational qualifications include a Master’s degree in Early Childhood Education from the University of Phoenix and a Bachelor’s degree in Human Services from Lake Superior State University, supplemented by an Associate degree in Early Childhood Education.