Wen Hwei L. is an experienced insurance professional with a strong background in claims management, currently serving as Assistant Director and Senior Claims Manager at Great American Insurance Group since September 2021. Prior to this role, Wen Hwei held positions including Head of Claims Management at Etiqa Insurance Singapore and Claims Manager at DirectAsia Insurance, demonstrating a consistent ability to lead teams, develop strategic plans, and enhance operational performance across various insurance products. Wen Hwei also established the Claims Department at HL Assurance and gained foundational experience in claims management at AXA Insurance Singapore Pte Ltd. Educationally, Wen Hwei holds a Bachelor of Applied Science in Computational and Applied Mathematics from the National University of Singapore.