Scott Heller has extensive work experience in the contact center operations field. Scott currently holds the role of Director, Contact Center Operations at Great HealthWorks since September 2022. Prior to this, they also served as an Operations Manager at Great HealthWorks starting from May 2018.
Before joining Great HealthWorks, Scott worked at Great VirtualWorks as a Director of Operations from May 2016 to May 2018. Scott also held the position of Operations Manager/Senior Performance Advisor from May 2014 to April 2016, and Performance Advisor from January 2011 to May 2014.
In addition, Scott has worked at Xentel INC as a Supervisor from January 2002 to December 2010.
Scott began their career in 2010 as a Customer Service Professional at Great HealthWorks, where they worked for a short period from October to December 2010.
Scott Heller attended Tallahassee Community College from 2001 to 2002. No degree or field of study was specified.
September, 2022 - present
May, 2018
October, 2010
Site Director Contact Center Operations at Archimedes
Director, Contact Center Operations at Fortera Credit Union
Sr. Director, Contact Center Operations at Tivly
Director, Contact Center Operations Support at The Standard
Director, Contact Center Operations And Quality at IntelyCare
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