Great Plains Communications
Abranda Andersen is an experienced professional with a diverse background in business analysis, training, and customer service. Currently serving as a Sr. Business Analyst at Great Plains Communications since December 2021, Abranda has established a reputation as a trusted process expert, adept at enhancing employee experiences through streamlined solutions. Prior roles include Business Analyst, Salesforce Administrator, and Sales & Recruiting Trainer at Physicians Mutual, where Abranda optimized training strategies and led process improvements across a large team. At Farm Bureau Financial Services, Abranda contributed to a pilot program aimed at recruiting and retaining agents, transitioning local practices to statewide initiatives. Additionally, Abranda's early career includes roles in customer service at the Washington County Treasurer's Office and as General Manager at Fernando's Cafe and Cantina, where community engagement was prioritized. Educational background includes studies at the University of Nebraska at Kearney.
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Great Plains Communications
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Great Plains Communications is one of the largest privately-owned telecommunications providers in the Midwest, serving nearly 200 communities throughout Nebraska and Indiana. Business and enterprise services range from traditional and cloud-based voice and data products to installation and support of strategic networks with fully scalable, managed Ethernet solutions. At the core of its service offering is an extensive 13,500+-mile, MEF certified regional fiber network reaching 11 states that is fully supported by a 24x7x365, Network Operations Center.