Gavin Smith

Gavin Smith is an experienced transportation and hospitality professional with a diverse background in rail and tourism. Currently serving as a Sponsor at Network Rail, Gavin prioritizes passenger and freight services on the Wessex route. Previous roles include Tour Manager at Great Rail Journeys Ltd, delivering premium escorted rail tours globally, and Customer Service Consultant at Tracsis plc, conducting mystery shopping for train operators. As Lead Programme Manager at Avanti West Coast, Gavin managed a portfolio of station improvement projects, and served as Rail Scheme Sponsor for new stations in the West Midlands Rail Executive. A seasoned leader, Gavin's extensive experience includes significant roles at Southeastern Railway and various positions at Network Rail, complementing a solid educational foundation in Occupational Safety & Health and Transport Studies from the University of London.