Sufi A.

Sufi A. has a diverse range of work experience that spans from 2015 to 2018. They began their career as a Call Center Customer Service Representative at ANZ, where they provided information about credit card products, handled customer complaints, and offered additional assistance such as pin making and mobile banking services.

Following this role, Sufi A. worked as a Store Manager at PT Century Franchisindo Utama, overseeing the distribution of medicines and managing expired pharmaceutical products in Pharmacies Century.

They then transitioned to PT Indodev Niaga Internet, where they held multiple roles. As a Customer Service and Sales Administrator, they served customer needs, handled furniture product sales, managed customer complaints, and promoted products through social media and email. Sufi A. also played a pivotal role in the production process, ensuring smooth order fulfillment.

Their most recent position was as a Product Trainer and Implementation Specialist at GreatDay HR - HR Software. In this role, they provided new employees with comprehensive product knowledge and facilitated implementation processes.

Overall, Sufi A. has a diverse background in customer service, sales, administration, and product training.

Sufi A. obtained a Bachelor's degree in Sociology from Universitas Islam Negeri Syarif Hidayatullah Jakarta, completing their studies from 2010 to 2014. They also received a certification called "Rockie Challenge" from ANZ in February 2016.