James Palmer

James Palmer is an experienced professional in the rail industry, currently serving as the Retail System Manager at Chiltern Railways since October 2018. With a comprehensive background that includes roles as Director at Retro Railtours Ltd and Distribution Manager at CrossCountry Trains, James has demonstrated expertise in various aspects of rail operations and customer relations. Previous experience also includes positions such as Smart Services Delivery Manager at Greater Anglia and Customer Relations Advisor at London Midland. James holds an MA in EU & International Relations, focused on the Liberalisation of the Railways in the EU, as well as a BSc in Transport Management, both from Aston University.