Joshua Quirk possesses extensive experience in customer service and operational management within the railway sector, specifically with Greater Anglia since September 2012. Currently serving as Shift Station Manager, Joshua oversees the daily operations at Greater Anglia's busiest terminus, directing the ticket office, automatic ticket gateline, and customer service teams. Previous roles include Duty Customer Service Manager and various relief positions focused on ticket sales and customer support. Prior to joining Greater Anglia, Joshua worked at Carlisle Security as a Contract Gateline Supervisor, managing a team and handling administrative duties. Joshua's expertise encompasses customer relations, staff supervision, and operational oversight in the transportation industry.
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