Greater Anglia
Natasha Higgs serves as a Yard Movements Controller at Greater Anglia since January 2019, where leadership of a team of depot drivers is key to ensuring efficient service delivery and operational excellence. Previous experience includes a similar role at Southeastern Railway from November 2012 to January 2019, focusing on performance management, safety, and service delivery. Additional roles encompassed Depot Coordinator for Train Maintenance/Movements and Project Coordinator, where Natasha led initiatives that enhanced operational efficiency and safety protocols. Currently pursuing HNC & HND in Business Management from Unicourse and a Level 3 Award in Assessing Competence in the Work Environment from Suffolk New College.
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Greater Anglia
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The new Greater Anglia franchise began operating on 16 October 2016. We provide intercity, commuter and rural services throughout Essex, Suffolk, Norfolk, Cambridgeshire and Hertfordshire, including the Stansted Express service. We’re responsible for over 3,000 employees, operate 1,300 train services per day and we’re at 133 stations. Greater Anglia is transforming the railway in East Anglia. We’re replacing every single train with brand new trains with air conditioning, plug and USB points and fast free wifi, which started to come into service during 2019. We’re introducing better timetables with more frequent services and more peak-time seats into London. Follow our transformation story at www.greateranglia.co.uk/newtrains/latest-news.