Mark A. Rodriguez

Mark A. Rodriguez has worked in various roles and companies since 2014. From June 2014 to December 2015, they worked as an Accounting Assistant and Office Administrator at Great Lakes Publishing. In this role, they were responsible for tasks such as generating and mailing invoices, managing cash sheets, and maintaining accounting reports. Mark A. also handled payment processing, collection calls, and worked closely with various departments to ensure smooth transactions. Additionally, they managed attendance files, parking, RTA pass orders, and coordinated shipping and receiving.

From June 2016 onwards, Mark joined Greater Cleveland RTA. Mark A. initially worked as an Administrative Assistant and later transitioned into the role of Office Manager for the Service Quality Department. In this position, they acted as the primary support for the Director of Service Quality and worked as a liaison between departments within the Operations Division and other Divisions. Mark collected and analyzed statistical data, monitored agency performance, and served as a point of contact for internal and external stakeholders. Additionally, they represented the Chief Operating Officer in meetings and committees when necessary and assisted with administrative, financial, and operational activities.

The specific start and end dates for Mark's roles at Greater Cleveland RTA are not provided, but they began working as the Office Manager in February 2017 and as the Administrative Assistant in October 2017.

Mark A. Rodriguez holds a Bachelor of Arts (BA) degree in English Language and Literature from the University of Massachusetts Lowell. Mark A. obtained this degree at an unspecified date. Additionally, Rodriguez earned an Associate's degree in Business Administration and Management from Cuyahoga Community College, which they completed between 2018 and 2021. Alongside their academic achievements, Rodriguez also obtained a Certificate in Project Management from Kent State University in May 2017.