Drew Smith

Customer Support Specialist at Greater Giving

Drew Smith is an accomplished professional with extensive experience in customer support and management roles. Currently serving as a Customer Support Specialist at Greater Giving, Drew excels in resolving client inquiries and technical issues. Previously, as a Transportation Manager at Amazon, Drew utilized advanced data analysis techniques to enhance transportation performance and led a team to achieve departmental goals. Drew's consultancy experience during an MBA program at Willamette University resulted in a 210% increase in applications for a non-profit. Additional internships in studio management, digital marketing, event coordination, and auditing have further developed Drew's skills in project management, process improvement, and effective communication. Drew holds a Master of Business Administration from Willamette University and a Bachelor of Arts in Mass Communication/Media Studies from Lees-McRae College.

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