Angela Howard currently serves as the Assistant Vice President of Customer Experience at the Greater Orlando Aviation Authority, overseeing operations at both Orlando International and Executive Airports since February 2015. Prior to this role, Angela was the Manager of Customer Service Training & Employee Engagement within the same organization. Previous experience includes serving as Assistant General Manager at Westfield from January 2008 to January 2015, Store Manager at Hot Topic from February 2007 to January 2008, and Associate Manager at Gap Inc./Outlet from 2002 to 2007. Angela holds a Bachelor's degree in General Studies from Kent State University, attained between 1994 and 1998.
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Greater Orlando Aviation Authority: Orlando International (MCO) and Executive (ORL) Airports
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Orlando International (MCO) and Executive Airports (ORL) are managed by the Greater Orlando Aviation Authority, which is governed by a seven-member board; the mayor of the City of Orlando, the Chairman of the Board of County Commissioners, and five other members who are appointed by the Governor of the State of Florida, subject to confirmation by the senate. Orlando International Airport is operated by the Chief Executive Officer, who is appointed by the Authority, and his staff over 1,000 employees.