Robert R.

Robert R. has a diverse work experience spanning different industries. Robert currently works at Greater Texas Credit Union as an Information Technology Support Analyst. Prior to this role, they worked at Scalable Software as a Senior Data and Software Analyst, where they were responsible for data research and analysis for a large database of software and hardware information. This data was crucial in providing accurate ITAM licensing and cost data to over 1000 customers, aimed at reducing overall IT spend. Robert also played a key role in identifying gaps in the product and working closely with the project manager to enhance it. Earlier in their career, they worked at Blizzard Entertainment as a Customer Support Representative, where they provided assistance in all channels of customer support including web chat, phone, email, and tickets. Robert held various positions within Blizzard Entertainment, starting as a Tier 2 Game Master and later transitioning to a Tier 3 Game Master.

Robert R. completed their high school education at the Texas Academy of Math and Science (University of North Texas) from 1998 to 2000, earning a High School Diploma. Robert then enrolled at The University of Texas at Austin from 2000 to 2004, where they obtained a Bachelor's degree in Human Biology. In 2013 to 2015, Robert pursued further education at Austin Community College, earning a Database Administration Certificate in Information Technology.