Erick Carias is an experienced Operations Command Center Manager at Green Dot Corporation, where employment began in August 2014. In this role, Erick Carias provides first-tier support for system issues, leveraging expertise in enterprise monitoring and management systems such as Microsoft System Center, Solarwinds Orion, App-Dynamics, and Splunk. Responsibilities include incident management for customer-impacting outages, ensuring effective communication with stakeholders and partners, and escalating issues to appropriate teams. Prior to Green Dot Corporation, Erick Carias worked at CoreLogic from 2000 to 2014 as a Lead Tech Analyst Level 3, focusing on crisis management and directing technical staff to achieve project objectives.
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