Justin Roberts has worked in the IT industry since 2019, when they began as an IT Engineer at GreenBean IT. From 2013 to 2019, they worked at On-Site PC Services as a Field Support Team Lead, where they assisted end users in resolving hardware and software issues through primarily remote assistance with telephone and email communication, diagnosing problems and performing troubleshooting steps. Justin also volunteered as an IT Support Technician at Catholic Charities Fort Worth from 2013. From 2010 to 2009, they worked at Hiley Buick GMC Subaru of Fort Worth as a Digital Media Manager/ Photographer and Sales Associate, and at Hiley Mazda of Hurst as a Service Advisor and Sales Associate. From 2007 to 2003, they worked at DATCU Credit Union as a Maintenance Specialist and at Bill Utter Ford Inc. as an Automotive Technician.
Justin Roberts obtained a Bachelor's degree in Applied Technology and Performance Improvement from the University of North Texas between 2006 and 2008. Prior to that, they obtained an Associate's degree in Applied Science in Automotive between 2003 and 2005. In addition, Justin Roberts has obtained three certifications from LinkedIn in 2020: Office 365 New Features, Windows 10: Administration, and Windows 10: Troubleshooting for IT Support.
September, 2019 - present