Rutger de Waard

Rutger de Waard is a Customer Success Manager at Coolset since January 2025, leveraging a background in customer success roles at Samotics from February 2020 to December 2024, where Rutger drove implementation, adoption, and growth while advocating for customer needs. Prior experience includes serving as a Technical Onboarding Specialist at Samotics, focusing on client support and onboarding processes, as well as founding and managing Fritschy Clothing, a streetwear label, and Stukobeest, which specialized in party outfits. Educational qualifications include a Master’s degree in Complex Systems Engineering and a Bachelor's degree in Technology, Policy & Management from Delft University of Technology, complemented by a study abroad semester at Macquarie University.