Ellie Shaw is an experienced operations support and implementation manager currently employed at Greene King since February 2016. Shaw's extensive background includes roles such as Senior Implementation Manager and Team Leader, where responsibilities included process improvement, project management, and team development. Notable achievements involve driving significant enhancements in guest satisfaction and effectively managing the implementation of technology solutions across numerous pubs. Prior experience encompasses positions at Spirit Pub Company, HIT Training, and various other establishments, demonstrating a strong track record in hospitality management and operational efficiency. Shaw is currently pursuing a Higher National Diploma in Operations Management from The Open University.
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