Stuart Gibbard

Stuart Gibbard has over 20 years of work experience in various roles related to customer experience and service management. Stuart recently worked as a Brand Lead at Greene King and prior to that, they were a Customer Experience Manager at CBRE UK. Stuart also took a career break in 2019 before joining CBRE UK. Earlier in their career, they held several managerial positions at British Airways, including Change Manager, Customer Experience Manager, Learning & Development Manager, Customer Experience Strategy Manager, and Senior Customer Service Manager. Stuart began their career at British Airways in 1998, starting in customer services and later undertaking roles in commercial, marketing, and operations.

Stuart Gibbard obtained a Bachelor's Degree in Tourism Management from the University of Birmingham, where they studied from 1994 to 1997.